Privacy Policy

1. Information We Collect

When you use Dark Oxygen Webstore, we collect information that you provide directly to us, including:

  • Google account information (name, email)
  • Transaction and billing information
  • Purchase history
  • Communication preferences
  • IP address and browser information
  • Device information and usage data
  • Cookies and similar tracking data

2. How We Use Your Information

We use the information we collect to:

  • Process your purchases and provide access to digital products
  • Communicate with you about your orders and account
  • Improve our services and user experience
  • Protect against fraudulent or unauthorized transactions
  • Comply with legal obligations
  • Analyze site usage and improve our platform
  • Send you marketing communications (with your consent)

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract performance: Processing necessary for the performance of our contract with you
  • Legal obligation: Processing necessary for compliance with legal obligations
  • Legitimate interests: Processing based on our legitimate interests in operating and improving our services
  • Consent: Processing based on your specific consent where required

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (payment processing, email delivery)
  • Analytics providers to understand site usage
  • Law enforcement when required by law
  • Business partners with your explicit consent

All service providers are bound by confidentiality agreements and are prohibited from using your information for other purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data storage and backup procedures
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Account information: Retained while your account is active
  • Transaction records: Retained for 7 years for legal compliance
  • Marketing preferences: Retained until you withdraw consent
  • Analytics data: Retained for 26 months

7. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us through our support channels. We will respond to your request within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date below. Significant changes will be communicated to you via email or through our platform.

Last updated: 4/12/2025